East Park Gym Terms & Conditions


Starting your membership with East Park Gym: 
Our joining process is an online or in person process at the gym. Full membership prices and options (including corporate discounts) can be found on our website (www.eastparkgym.com), to be selected by you as a part of the joining process. By completing the online joining process and becoming a member at East Park Gym, you are accepting the terms and conditions in this Membership Agreement below (insofar as they are applicable). You should only join if you have read them and accept them. 




This is an agreement between you (the member) and Easthampstead Hospitality LTD, a company registered in England and Wales (registration number 11484537), whose registered office is at 73 Cornhill, London United Kingdom, EC3V 3QQ (“East Park Gym” “us” “club” or “we”).
By completing the joining process at our website and becoming a member of East Park Gym, you are accepting all the terms and conditions of this Membership Agreement. You should only join if you have read them and accept them.


1. Definitions: 
1.1 The Club: East Park Gym. 
1.2 The Club Rules: The rules and regulations of the Club, as amended from time to time. A copy of the Club rules will be supplied to you with your application for membership and further copies will be made available on request. 
1.3 Commitment Period: The minimum term you are committing to remain a member of the Club from the Start Date of i.e. 01/01/2023 to the commitment period end date of 31/01/2023 (subject to extension if your membership is suspended). 
2. Membership: 
2.1 By signing this Membership Application Form the member agrees to comply with these Terms and Conditions of Membership and the East Park Gym Club Rules. 
2.2 You will only be permitted to use the Club facilities provided your membership is current and fully paid up or you have made payment arrangements acceptable to the Club.

3. Duration: 
When you join East Park Gym you are agreeing to remain a member for the Commitment Period. If you choose to pay your membership fees monthly, your Club membership will continue automatically after the Commitment Period end date at the fee rate applicable to your membership type and category of membership at that date, but subject to termination in accordance with paragraph 7.2(b). If you choose to join the Club by paying for an annual Commitment period membership fee in advance, your Club Membership at the termination date of the Commitment Period will automatically change to a monthly fee on expiry of the Commitment Period unless you notify us that you wish to terminate at the end of the Commitment Period or you make arrangements to purchase another annual Commitment period membership. 

4. East Park Gym Fees: 
The Club will set the level of fees and will review such fees periodically. The Club reserves the right to change the level of fees from time to time but guarantees that your fees will not increase during your Commitment Period. For any changes to the monthly fee, we will give you at least 30 days written notice. The following fees prevail: 
4.1 Membership fee; The level of membership fees shall be determined according to the type and category of membership which can be found on our website Membership offers information | East Park Gym. 
4.2 Joining fee; A joining fee may be payable as specified in your application form. Your joining fee goes to start-up costs.
 4.3 Guest user fee; A fee will be set by the Club from time to time in respect of guests of members who wish to visit the Club and use the facilities. 
4.4 Other Fees; All other fees and prices for the sale of goods at the Club such as personal training, sports therapy, locker rental, bar/restaurant and any other services will be set by the Club from time to time. To set up a separate agreement for Personal Training please visit call us or email at membership@eastparkgym.com.
4.5 If your bank fails to make a due direct debit payment from your account, we will write to advise you of this. We may apply to your bank for payment by direct debit twice within one calendar month and we reserve the right to refer any missed due payments to a debt collection agency. We may charge a fee of no more than £15 for failed direct debit payments and of no more than £5 for letters sent to you in respect of unpaid amounts. 
4.6 Should any membership fees not be paid within 30 days of the due date, the full membership fee for the remainder of the commitment period will automatically become due and payable in full. 
4.7 Any unpaid and overdue membership fees referred to a debt collection agency will be subject to a surcharge of no more than £30 to cover the collection costs incurred. This surcharge, together with all other charges and legal fees incurred in the collection of the overdue membership fees, will be the responsibility of the member and will be legally recoverable from the member. 

5. Member Rewards Scheme: 
The Club may operate a referral scheme whereby you will receive a financial benefit for introducing new members to the Club. 
5.1 If the member you introduce joins on a Direct Debit membership, you will receive the benefit monthly (in arrears and after the first Direct Debit payment has been made by the referred member) against your account or your monthly Direct Debit fee, with the following conditions: 
a) You will only receive this benefit if your membership, and that of the referred member, are both current. 
b) You will only receive this benefit if the referred member 's membership is not suspended. 
c) The amount you benefit is fixed at the time of the referred member joining the Club. This will only change if the member you refer changes their type of membership, in which case the benefit you receive may be increased or reduced accordingly. 
5.2 If the member you refer joins on an annual membership, you will receive the benefit due against your account or your monthly Direct Debit fee as one lump sum upon the referred member joining the Club.

6. Suspension of East Park Gym Membership: 
A Member may, if he/she is unable to make use of the Club facilities by reason of illness or injury, suspend his/her membership for one continuous period of at least 1 month and a maximum of 3 months. 30 days written notice must be given to the Club and the Club shall have the right to request a doctor's certificate. A reduced monthly fee will be charged by the Club during the suspension of membership. Any suspension during the Commitment Period will extend the length of the Commitment Period by the length of the period your membership is put on hold. Notice to terminate membership cannot run concurrently with a suspension period. 

7. Termination: 
7.1 Cooling off period termination – You have the right to terminate your membership within 14 days from the start of your membership without giving any reason, but you must let us know you wish to do so within 14 days cooling off period. You may email us at membership@eastparkgym.com When you cancel your membership within 14 days cooling off period, proportionate charges will be due. We will refund you any Joining fee, Membership Amount you have paid us, but the refunded amount will be reduced by the higher of (a) an amount in proportion to the number of days between the start or your membership and the dates you communicated to us that you wanted to cancel. 
7.2 Termination by the Club We may terminate this agreement in the following circumstances: (a) if you commit a serious or repeated breach of this agreement or the Club’s rules of membership and the breach, if capable of remedy, is not remedied within 7 days of receipt of a default notice; (b) If any part of your membership fee remains unpaid 30 days after its due date for payment, or (c) If you provide us with details which you know to be false when applying for membership and the false declaration would have reasonably affected our decision to grant you membership. If we terminate for any of these reasons, we reserve the right to retain a proportion of the money paid under this agreement, to cover any reasonable costs incurred. 
7.3 Termination by you after 14 days of cooling off period. You may terminate this agreement in the following circumstances: (a) You can give notice to terminate at any point during the Commitment Period, but this cannot end your membership before the end of the Commitment Period (Annual Memberships). (b) You may terminate your membership by giving the Club at least 1 full calendar months’ written notice at membership@eastparkgym.com , so that your membership will terminate at the end of the following calendar month after notice was given. (c) Cancelling your direct debit instruction for the payment of fees is not sufficient. (d) You may terminate this agreement on 1 calendar months’ notice if you are unable to use the Club through serious illness or injury likely to preclude you from using the Club for a period of least 6 calendar months. (We will request reasonable evidence of your illness or injury – e.g. a doctor’s certificate). (e) You may also terminate this agreement if: a. We permanently reduce the facilities or opening hours of the Club b. We change the location of the Club; or c. We close the Club for refurbishment for a period of more than 30 days at a time.

8. QR Code Access: 
8.1 A QR Code shall be issued to all members upon joining the Club to be used to gain entry to the Club. The QR Code is not transferable and any members allowing their QR Code to be used by another person is in serious breach of these Membership Terms and Conditions and will entitle the Club to terminate membership without notice in accordance with Clause 7 above. 

9. East Park Gym Rules: 
9.1 The Club may amend the Club Rules from time to time in order to ensure the health and safety of members. Temporary amendments will be displayed in the Club. Permanent changes to the Club Rules will only be made after at least 30 days’ notice to members, except in the case of emergency. 9.2 The Club reserves the right to adjust the availability of certain facilities or close the Club on a temporary basis for the general purpose of cleaning, decorating, essential repairs, maintenance of equipment, special functions, and holidays. 

10. Restriction of Liability: 
10.1 Subject to paragraphs 10.2 and 10.3, the Club will not accept liability for any loss, damage to or theft of money, valuables or other personal property of members and guests. Property stored in lockers provided by the Club is stored at the owner's risk and no liability for loss or damage thereto will be accepted by the Club. 
10.2 Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount having regard to such factors as whether the damage was due to a negligent act or omission by us. 
10.3 The Club accepts liability for damage, accident, death, personal injury or other loss sustained by members or guests on the Club premises to the extent caused by its negligence or the negligence of its employees and agents (during the course of their employment and agency, as appropriate) unless that failure is attributable to: (a) Your own fault (b) A third party unconnected with our provision of services under this agreement or (c) Events which neither we nor our supplier could have foreseen or forestalled even if we had taken all reasonable care. 

11. Health & Safety: 
Members must sign a Physical Activity Readiness – Questionnaire (PAR-Q attached at the end of the agreement or by scanning a QR Code at the entrance of the gym) when they join, read all Health and Safety notices displayed in the Club and comply with their recommendations. 

12. Notices: 
Notices from you to the Club must be in writing and addressed to the general manager at the Club. The Club reserves the right to require evidence of posting or delivery where it has no record of receipt, or the date of any notice appears inconsistent with the date of receipt. In these cases, the notice will be deemed not given unless such evidence is produced. Any notice handed to the Club must be receipted. Notices from the Club to you will be posted to you at your address in the membership records (or, where these terms permit, displayed on notice boards at the Club).

13. Managing Your Permissions and Data: 
13.1 There are certain email and SMS communication which will be necessary for us to send to all members, in connection with their membership. In order to do so we will process your personal data for the purpose of performing our contractual obligations to you under the terms of your membership. You cannot opt out of these communications. You may opt out of email and SMS communications that we may otherwise send for promotional or marketing purposes, but if you do so we cannot be held responsible for any loss incurred by you not receiving gym-related communications. All processing of your personal data will be in accordance with our Privacy, CCTV & Cookie policy, available at Privacy Policy – Active Hospitality (active-hospitality.com).
13.2 For the safety and security of you, our other members and our staff, and for the associated purpose of crime prevention and detection, we operate 24-hour CCTV security at our gym. The images will be captured, processed and retained in accordance with our separate Privacy, CCTV & Cookie policy available at https://active-hospitality.com/privacy-policy/. Access to such footage will also be governed by the provisions of that policy. 
13.3 We will securely store personal data including membership information and recorded CCTV footage in accordance with our privacy policy. You can contact us with any queries or concerns by emailing membership@eastparkgym.com from (or quoting) the email address that we hold of you. 

14. Sale of East Park Gym: 
In the event of the sale or disposal of the Club to another company or to any other person we may transfer your membership to the new owner and you will continue as a member of the Club and continue to pay your membership fees provided no changes to these terms or the Club rules having a material adverse effect on your use of the Club are made by the new owner. Any such disposal will not affect your contractual or statutory rights. 

15. Additional Services: 
Personal Training session and additional services do not form part of this agreement. They are provided as separate service by East Park Gym and its personal trainers therefore e separate personal training agreement form should be signed should you require purchasing any of these personal training or additional services. Additional information about Personal Training options and Personal Trainers at East Park Gym can be found on our website.